Terms of service

DUFFHAVEN HOME is operated by DUFF NEXORA DYNAMICS LLC, established in 2025. These terms govern your use of duffhavenhome.com.

Using Our Store

Use the store lawfully and provide accurate information when placing an order or contacting us. Do not interfere with the store’s operation, attempt unauthorized access, introduce harmful software, or use another person’s information without permission.

If you create an account, keep your login details secure and contact us if you suspect unauthorized activity.

Product Information

We provide product descriptions, materials, construction details, dimensions, prices, and package contents to help you make an informed purchase.

Accessories, decorative objects, and other props shown in lifestyle images are not included unless the product listing expressly identifies them as included.

If a listing contains an error that affects your order, we will contact you and arrange a correction or cancellation and refund. We will not substitute a materially different product or charge an increased price without your agreement.

Purchases

Purchases are governed by our Terms of Sale, Shipping Policy, and Return and Refund Policy.

Prices are displayed in U.S. dollars. Applicable taxes and the final payable amount are shown at checkout. Delivery within the United States is free.

Store Content

The store’s name, text, images, and other content may be protected by applicable intellectual property laws. You may use the store for personal shopping and retain copies of information relating to your purchase. Other reproduction or commercial use requires permission from the relevant rights holder.

Our Responsibility

DUFF NEXORA DYNAMICS LLC is responsible for the operation of DUFFHAVEN HOME, the products we sell, order fulfillment, customer support, and the commitments stated in our policies.

We handle product, delivery, return, refund, and privacy concerns directly. Nothing in these terms excludes responsibility that cannot lawfully be excluded or limits your applicable consumer rights.

Resolving Concerns

Contact us if you have a concern about the store or an order. We will investigate and work with you to provide an appropriate resolution.

These terms are governed by applicable U.S. federal law and Kentucky law, subject to any mandatory protections available to you under applicable consumer law. Nothing in these terms requires you to waive a legal right or remedy.

Changes to these terms do not retroactively remove rights associated with an existing purchase.

Privacy

Our handling of personal information is explained in our Privacy Policy and Cookie Policy.

Contact

DUFFHAVEN HOME
Operated by DUFF NEXORA DYNAMICS LLC
Established in 2025
Company address: 500 Taylorsville Rd, Shelbyville, KY 40065, United States
Email: support@duffhavenhome.com
Phone: +1 718-578-8770
Customer service: Monday–Friday, 09:00–17:00 Eastern Time (ET), excluding U.S. public holidays.